Conflict with Themify Ultra

Posted by: Sam Owens

15th February 2018, 8:46 pm

Sam Owens

@samowens

15 Feb 2018
8:46 pm

Hi there

I just bought the pro version of this plugin but there seems to be a conflict with Themify Ultra template and builder. When switched on the front end editor control panel disappears and the pages lose their full width settings. I am on the latest version of wordpress (4.9.4) and ultra 1.9.6. the same thing happens with the free version of the plugin. Is this something you can help with? many thanks

  • #913
    Richard Webster

    @rwebster

    15 Feb 2018
    8:49 pm

    Hi Sam, submit a support ticket from your account page and post an admin account username and password. I'll take a look.

  • #914
    Richard Webster

    @rwebster

    15 Feb 2018
    9:26 pm

    Also Sam as it's a premium theme can you email me a copy of it please? I can test it out myself then to.

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