Hi mate what's the website?

Thank you for the reply,

firstspindjs.com

I can see you're using Paid Memberships Pro. That plugin already handles user login and password reset from the frontend. There's probably a conflict somewhere.

Im fairly new to using Paid Memberships Pro, I couldn't find any functionality of frontend password reset hence why I downloaded your plugin. What's weird is, it was working about 2 weeks ago just fine. Then one random day it stopped working.

Maybe the last update the did changed something mate. Either way it seems you don't need to use this one 🙂

I just noticed you also have WooCommerce installed, which also handles frontend password resets.

I installed frontend reset password plugin on my website (web.nnngo.org) and gave this error message 'The e-mail could not be sent.'.

kindly hep me out

I managed to get the button to work, I'm guessing it was a plugin conflict.

But now its not sending the email to the user.

I checked the mail log using WP Mail Logging Log and the email says it's being sent out but when clicked on the reset link it gives a 404 page

any suggestions?

You could check your settings again but like I said above you've got multiple plugins interacting with the same systems that mine does, and you don't even need this plugin. WooCommerce has my plugin functionality built in.