We are having an issue when our client resets their password it seems that this doesn't come into effect for 15/20 mins after the reset. Is it possible to make this instantaneous, all the time? As they are clicking on the password reset link & not being able to login for a further 15/20 mins. Yet on occasions it does work?
Clearing cache or using incognito also didn't seem to solve the issue.
We have also tried testing this ourselves having developed the site, and the instantaneous password reset only seems to happen on occasion.
We have 150 users on the site, who are looking to reset password on a regular basis, know of any other solutions or routes we can explore to fix this?
Thanks in advance,