Renewing Membership does not Renew Download Limits

Posted by: Nicholas Magal

18th November 2020, 9:32 pm

Nicholas Magal

@MAVAA

18 Nov 2020
9:32 pm

Is it possible for a user to early renew his subscription that gives him free downloads to renew his download limits of the same membership? For example, I have a Membership plan:

Basic Membership Plan

1 download per month

Currently, when a user purchases another basic membership plan before 1 month is over, their download limit is not reset. Is there anyway that the download limit can be reset upon a new purchase of the membership plan?

Thanks,

Nick

  • Richard Webster

    @rwebster

    12 Jan 2021
    10:59 am

    Hi Nick. Sorry for the late response. The system isn't aware of when members renew, the download limits are fixed points in time.

This topic is closed to new replies.

Looking for Square One Media? Check this post